Ko93 FAQ – Common Questions & Complete Answers

When you deposit via bKash or Nagad on ko93, it typically Within 1–3 minutes Your balance will be credited. During peak network hours it may take up to 15 minutes — this is completely normal.

If your balance still hasn't arrived after 15 minutes, check the following first:

• Confirm in your bKash app that the payment was successful (check whether you received a Transaction Success message)
• Check ko93's deposit page to make sure you've sent to the correct payment number
• Refresh your browser and check your balance again

If everything checks out but your balance still hasn't arrived, contact us via Live Chat or at support@ko93.click with your bKash transaction ID. Within 30 minutes A resolution will be provided.

If a deposit fails, any amount deducted from bikash/Nagad will generally Within 24–48 hours automatically refunded. ko93 has no control over this — it is handled entirely by the mobile banking operator.

Ko93 operates under an international gaming license and has several key measures in place to protect members' funds.

• Fund Segregation: Member deposits are held in an account completely separate from ko93's operating funds.
• SSL Encryption: All transactions and logins are secured with 256-bit SSL encryption.
• Identity Verification: KYC verification is required before withdrawal to ensure only the genuine account holder can access funds.
• Responsible Gaming: Tools like deposit limits and self-exclusion are in place to help keep members in control.

Millions of Bangladeshi members have been transacting safely on ko93 for years. If you have any security concerns, contact us at support@ko93.click.

You can find all of ko93's current promotions in one place on the Latest Promotions page. You can browse without logging in, but signing in will also show personalized offers tailored for you.

Ko93 typically updates promos on the following schedule:

• Weekly Cashback: Automatically credited every Monday
• Event-Based Offers: Special bonuses are available during major cricket or football tournaments
• Monthly Promo: New offers are added at the start of every month
• Flash Offer: Limited-time offers can drop any day

To avoid missing new promos, enter your email at registration — you'll receive notifications from ko93 whenever a new offer goes live.

Ko93 is primarily a Web-based Platform — There is no separate app on Google Play or the App Store. However, opening ko93.click in a mobile browser gives you a smooth experience that's nearly identical to a native app.

To use ko93 like an app on Android or iPhone, open it in Chrome and add it to your home screen:

• Android (Chrome): Open ko93.click → tap the three-dot menu on the right → select "Add to Home screen"
• iPhone (Safari): Open ko93.click → tap the Share icon at the bottom → select "Add to Home Screen"

The ko93 icon will then appear on your home screen, and tapping it will open the site directly — just like an app. Keep your browser updated to the latest version for the best performance.

Some details on your ko93 account — such as Full Name & Date of Birth — cannot be changed by you after registration, as this information is used for identity verification. If you need to update these details, submit a request to support@ko93.click along with a copy of your National ID.

Change Mobile Number Follow the steps below:

• Log In → Profile Settings → "Security" tab
• Click on the "Change Mobile Number" option
• An OTP will be sent to your old number — use it to add your new number
• Verify with the OTP sent to your new number

After changing your number, the new number must be registered with bKash or Nagad — otherwise withdrawals may not go through. If you run into any issues, let us know via Live Chat.

To view live scores and real-time match updates on ko93 Sports Go to the page. Click the "Live" tab to see all matches currently in progress.

Benefits of watching live matches on ko93:

• Real-Time Scores: Updates every few seconds
• Live Odds: Odds update as the match situation changes
• In-Play Betting: Place bets at any point while a match is in progress
• Match Statistics: Runs, wickets, and ball-by-ball data are available

You need to log in to use the Live section. Live streaming is available for select matches — these are marked with a "Live" badge. For the best experience, use a fast internet connection.

Ko93's referral program rewards you for every successful referral with Bonus Credits You'll receive it. The exact referral bonus amount may change from time to time — check the latest figure on Latest Promotions page.

To receive the referral bonus:

• Log in → go to Profile → navigate to the "Referral" section
• Copy your personal referral link or code
• Share that link or code with your friend
• Have your friend register using that link and make their first deposit
• Once your friend's deposit is confirmed, the bonus will be credited to your balance

There is no limit on how many referrals you can make from one account. However, opening multiple accounts from the same number or device to generate referrals will result in those referrals being voided. Genuine referrals always work best.